Qavvik Air is a dedicated provider of critical air transportation services as well as robust charter service in Alaska.

Flight Coordinators play a crucial role in ensuring the safe, efficient, and successful operation of aircraft missions. As the first point of contact for communication and coordination of flight resources and monitors flight operations from start to finish. Additionally, the Flight Coordinator supports administrative tasks such as logging flight data, assisting flight crews and communicating with passengers when necessary.

This position requires the ability to communicate clearly under pressure, make informed logistical decisions, and maintain full situational awareness throughout a medevac mission or charter. You’ll work in a fast-paced environment where precision, empathy, and critical thinking are essential.

• Receive and process medevac requests from hospitals, clinics, or agencies.
• Process and execute charters per charter hand-off procedure from the business desk.
• Communicate effectively with medical teams, pilots, hospitals, and other medevac dispatch centers.
• Communicate with Charter/Cargo Customer’s and/or Passengers.
• Maintain real-time situational awareness across all ongoing flights and operations.
• Coordinate multiple mission requests.
• Follow standardized protocols and checklists for consistent, safe response.
• Document all communications, decisions, and mission data for compliance and reporting.
• Facilitate time-sensitive “go/no-go” decisions at the direction of pilots and management (Operational Control / Medical Admin On-Call), factoring in weather, mechanical issues, and crew status.
• Handle multiple tasks independently, with minimal supervision, prioritizing and completing tasks with high attention to detail.
• Navigate FAA regulations and ensure all procedures meet compliance standards.
• You’ll be in constant coordination with:

• Flight medical crews (flight nurses, paramedics).
• Management (Aviation Operational Control / Medical Admin On-Call).
• Charter Passengers / Cargo Customers.
• Pilots and aviation support staff.
• Hospital staff, clinic providers, and rural health aides.
• Other medevac companies and dispatch centers.
• Other duties as assigned and qualified for.

• High school diploma or general education degree (GED).
• 1-2 years of experience in dispatch, logistics coordination, emergency response, aviation operations, or a similarly fast paced and high-pressure environment is preferred but not required.
• Strong multitasking and communication skills.
• Ability to remain calm and focused in high-pressure situations.
• Critical thinking and decision-making under time constraints.
• Familiarity with Alaskan geography is highly desirable.
• Proficiency with technology, including CAD systems and phones.
• Demonstrated ability to work independently and as part of a team, adapting to changing priorities and maintaining a positive attitude.
• Valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NANA’s vehicle insurance policy.
• Willingness to work shifts, including nights, weekends, and holidays.

Working Conditions and Physical Requirements

Weather: Indoors - environmentally controlled; requires most or all work to be done inside with occasional assistance outside, where individuals may be exposed to inclement weather.

Noise level: The noise level in the work environment is usually that of a standard office atmosphere. When assisting with work outside, there will be moderate to high noise levels.

Description of environment: Office building with standard office environment with occasional outside work.

Physical requirements: Employee is required to occasionally lift and/or move up to 25 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

Travel: Employee may travel up to 10% to various locations within Alaska/or remote locations and may be required to use alternative modes of transportation, including but not limited to snow machines, boats, small airplanes, and ATVs.